Below is a sample of the services we provide to our patients,
in addition to the medical equipment and supplies provided.
These services are offered at no additional cost to you or
your insurance program.
- Delivery: Charlotte, Lee, Sarasota, Desoto Counties
- 24-hour emergency service
- Fitting by a licensed pedorthist for diabetic shoes
- On-call pharmacist to answer drug questions
- Evaluation of client for specialized products.
- Evaluation of client’s home & workplace
for wheelchair accessibility
- Evaluation of client’s feasibility for wheelchair
transport
- Time and travel to secure proper documentation for
patient
- Time and labor involved with trial fittings and
product sampling
- Labor for warranty repair of defective products
- Labor to build or assemble and test sophisticated
mobility equipment
- On-time pick-up, delivery, and servicing of product
- Monitoring use of product
- Billing of primary or secondary payer sources
- Rework of denied claims
- Instruction on equipment operation and safety to
client, family and caregiver
- Follow-up with patient, caregiver, and/or family
to check compliance and equipment performance.
- User compliance reports
- Product and technology training for physicians and
therapists
- Arrange for patient travel
- Cleaning of equipment
- Loaner products while client’s product is
in for service
- Labor to build or assemble and test sophisticated
mobility equipment
- Providing additional E tanks at no charge
- Provide oxygen conserving devices for client’s
ease of portability of O2
- We lend 10lb Airsep oxygen concentrators up to
two weeks per calendar year at no charge to qualified
oxygen patients
- Providing equipment in special cases prior to being
able to bill for them
- Accepting assignment (accepting a lesser payment
rate than what is
possible)
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